Touch-screen application for stadium seating

Case study

ChoiceSeat Inc., a Williams Communications venture, was developing an interactive touch-screen multimedia application which would be integrated into stadium seats for live events. Fans could select from multiple video feeds, including live action, instant replays, real-time statistics, and merchandise and concession purchases.

The problem

The ChoiceSeat technology ran on a PC-based appliance with a 10-inch touch-screen built into seat backs, fed by a SUN server on IIS with Sybase database through a 100 Mbps Ethernet connection. Prototypes were deployed at Madison Square Garden and the San Diego Padres Qualcomm Stadium.

But the prototype application, built in ASP with a C++ backend by a San Diego IT shop, was buggy and prone to crashes. So Choice Seat turned to StoneHenge Partners.

choiceseat-240x180The solution

StoneHenge Partners led analysis and development of a complete rewrite of the application, abandoning the ASP architecture in favor of a thin-client Javascript and XML model.

We developed new systems using MS VC++ 6.0 and Visual Age for Java; provided data transport using MS SQL Server 2000 and XML; provided client units with various data channels using MS IIS; and designed the application to be portable for new venues and events.

The result

The new application was completed, testing was under way, and plans were begun to add more features. StoneHenge Partners delivered the app on-time/on-budget, with under 1% defects. But before the product could be brought to market, ChoiceSeat Inc. lost its venture funding and collapsed into bankruptcy. Its parent company, Williams Communications, later entered Chapter 11 reorganization.

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