The key to better management: Perceiving your company as a set
of processes, instead of territories
Business Performance Management (BPM) is a
management discipline that requires organizations to shift to
process-centric thinking, and to reduce their reliance on
traditional territorial and functional structures.
"Enterprise leaders are beginning to see themselves and their
industries as collections of processes, rather than collections of
functions, territorial units and companies. This trend will
continue and, indeed, accelerate so that by 2009 it will be the
normal view in major enterprises and public bodies," per the
Gartner Group.
To succeed organizations need to continuously reshape
themselves. This requires tremendous strategic agility as
well as superior execution of the chosen strategy to improve
workflows. Research shows that more than 90% of organizations
fail to execute their strategies. Actually more than 95% of
the typical workforce don't even understand the strategy, let alone
execute it. As a result, these organizations that fail to
engage their people to strategy execution, fail to achieve their
full potential.
BPM is a structured approach employing methods, policies,
metrics, management practices and software tools to manage and
continuously optimize an organization's activities and
processes. Our StoneHenge methodology includes utilizing a
collaborative planning process and providing robust web-based data
extraction, modeling and reporting tools, which seamlessly
interacts with your present legacy systems, to manage Company
success through:
- Aligning business processes and Critical Business Process
owner's goals and activities with Company strategies through use of
balanced scorecards.
- Providing timely feedback on performance at the Company,
Critical Business Process and individual level through use of
dashboards.
- Enabling timely corrective action and supporting on-going
process improvement efforts through sending email alerts when
actual performance drops below a pre-defined minimum level.
- Providing for process life cycle management from modeling
through execution to monitoring, creating value through three main
stages; productivity, visibility and innovation.
StoneHenge Partners has consultants trained in BPM who can help
you analyze, interpret and re-engineer your business processes. Contact
us.